Event Volunteer Coordination

500 volunteers.
3 tiers.
Zero chaos.

Coordinators set the board. Role Leads run their departments. Volunteers know exactly what to do from the moment they arrive — all from a QR code on their phone.

Coordinator · Role Lead · Volunteer — three tiers, one system
🎪 Riverside Festival · Day 1Live
Sat Jun 14 · 11:24am
0
Checked in
8/10
Leads active
3
Understaffed
87%
Tasks done
Role Leads
MT
Marcus
PS
Priya
DA
Devon
TW
Tyler
KM
Keisha
?
No lead
Gate / Entry
19/20 in95% tasks
Jordan R.
Gate
In
Sam K.
Gate
In
Alex L.
Gate
In
Taylor M.
Gate
In
Robin W.
Gate
In
Casey B.
Gate
In
📢
Marcus (Gate Lead) · 6 min ago: North entrance is backed up — sending 3 volunteers from lot patrol to Gate 2.
11:18
🎪 Riverside Festival · Day 1
LIVE
312
Checked In
8/10
Leads Active
3
Understaffed
87%
Tasks Done
📢 Marcus (Gate Lead): North entrance backed up — redirecting to Gate 2.
How it works

Four steps.
Event ready.

From AI setup to 500 volunteers self-coordinated — before your first coffee of the day.

🤖
Step 01
AI builds your board

Describe your event. AI generates all roles, SOPs, shift windows, and resource links. Ready to review in under 60 seconds.

🎖️
Step 02
Assign your leads

Designate a Role Lead for each department — Gate, Stage, Green Room, Merch. They manage their crew so you manage the event.

📱
Step 03
Volunteers self-onboard

One QR code. Volunteers scan, see open roles with capacity counts, pick their shift, and land on their tasks. Under 60 seconds.

📡
Step 04
Command when needed

Watch the live dashboard. Leads handle their departments. You broadcast when the whole event needs to hear something.

The Role System

Three tiers.
Real chain of command.

No more coordinator as the single point of contact for 400 people. Leads manage their departments. Volunteers ask their lead first. You see it all.

Coordinator
Event Owner

Sets up the board, assigns leads, owns the command view. Runs the event, not the volunteers.

Create and configure the event
Full live command view — all departments
Assign and remove Role Leads
Broadcast to all volunteers or any department
Post-event analytics and export
AI board builder access
QR code and join link management
Role Lead
Department Head

Runs one department — Gate, Stage, Merch. Sees their crew's check-ins and task progress. First point of escalation.

Their own task view
Department dashboard — see their crew's status
Broadcast to their department only
Mark tasks complete on behalf of crew
AI assistant for role-specific questions
Cannot edit roles or event config
Cannot see other departments' details
Volunteer
Crew Member

Scans QR, picks a role and shift, clocks in. Sees their tasks, asks AI questions, marks things done. That's it.

Their own tasks for their shift
Step-by-step SOPs on every task
AI Q&A for role-specific help
Clock in and clock out
Receive broadcasts from lead or coordinator
Cannot see other volunteers' tasks
Cannot see across departments
Three experiences. One system.

What each tier actually sees

Every person gets exactly the view they need — nothing more, nothing less.

OpsBoard
COORDINATOR
Riverside Festival
Command View
312 in3 low87%
Departments
Gate / Entry20/20
Info Booth3/10
📢 Broadcast
QR Code
Coordinator
Full event command
OpsBoard
LEAD
Your Department
Gate / Entry
Lead: Marcus T.18/20 in
Your Crew — 20 volunteers
JR
Jordan R.
In
SK
Sam K.
Pending
AL
Alex L.
In
📢 Message my department
Role Lead
Department command
OpsBoard
VOLUNTEER
Your Role
Gate / Entry
Morning · 7am–1pm · Lead: Marcus
📢 Marcus: North gate backed up — hold your lane.
My Tasks · 2 of 3 done
Check wristbands
Radio check with lead
Handoff briefingCritical
Ask anything about your role…
Volunteer
Their tasks only
Features

Built for the reality
of event day.

🤖
AI board builder

Describe your event in plain English. AI generates all roles, capacities, SOPs, shift windows, and resource links. Under 10 minutes from blank page to ready-to-publish board.

✦ Claude Sonnet 4.6
💬
Volunteer AI assistant

Every volunteer has an AI on their phone that answers questions from your board's SOPs. Less radio chatter. Fewer coordinator interruptions. Leads can focus on their crew.

✦ Claude Haiku 4.5
🎖️
Role Lead system

Designate a lead for every department. They get a department dashboard — crew check-ins, task progress, their own broadcast to their team. The coordinator manages leads, not 400 people.

📡
Live command view

Real-time roll-up across all departments. See every lead's status, fill rates by role, tasks done, and who's checked in — all live without refreshing.

📢
Tiered broadcasts

Coordinator broadcasts to everyone. Leads broadcast to their department only. Messages appear as a sticky banner on every affected volunteer's screen — instant, no app needed.

🔄
Shift rotation

Multi-day and multi-shift support. Volunteers pick their window. Roles reset between shifts. A volunteer can work Gate morning and Merch afternoon with the right tasks each time.

📱
QR self-onboarding

One QR code, one link. Volunteers scan, browse open roles with live capacity counts, pick their shift, and land on their tasks. No app install. No email confirmation. Under 60 seconds.

📋
Step-by-step SOPs

Every task has numbered steps, warnings, and resource links — on-demand on their phone. Volunteers know what to do and what not to do without hunting down a lead or coordinator.

📊
Post-event analytics

Show-up rate, task completion by department, volunteer hours, no-show breakdown, AI summary of what worked and what to fix for next time. Exportable PDF and CSV.

Post-Event Analytics

Know what actually
happened — by department.

Role Leads get their department breakdown. Coordinators get the full picture across every department, every lead, every volunteer.

312
Total checked in
94%
Show-up rate
88%
Tasks completed
1,248
Volunteer hours
Department
Lead
Signed up
Showed
Tasks
Rating
Gate / Entry
Marcus T.
20
19
95%
Excellent
Info Booth
Priya S.
8
8
100%
Excellent
Green Room
Devon A.
5
5
92%
Good
Merch / Retail
No lead assigned
12
9
75%
Understaffed
Stage Crew
Tyler W.
15
14
89%
Good
Water Station
Keisha M.
10
10
100%
Excellent
Gate / Entry
Excellent
Lead
Marcus T.
Showed
19/20
Tasks
95%
Info Booth
Excellent
Lead
Priya S.
Showed
8/8
Tasks
100%
Green Room
Good
Lead
Devon A.
Showed
5/5
Tasks
92%
Merch / Retail
Understaffed
Lead
No lead
Showed
9/12
Tasks
75%
Stage Crew
Good
Lead
Tyler W.
Showed
14/15
Tasks
89%
Water Station
Excellent
Lead
Keisha M.
Showed
10/10
Tasks
100%
AI Event Summary
What went well: Gate and Water Station both hit 100% task completion with high show-up rates. Marcus (Gate Lead) proactively redistributed 3 volunteers mid-event — this is the kind of lead behavior to replicate.

Fix for next time: Merch had no lead assigned and showed the weakest metrics. Recommend assigning a dedicated lead before the event opens. Info Booth capacity should increase from 8 to 12 — volunteer questions peaked between 12–2pm.
Pricing

Pay for the event.
Not the software.

Per-event pricing means you only pay when you're actually running something. No monthly fees eating into your budget when nothing's happening.

Pop-up
$49 /event
Up to 75 volunteers · 1 day

Community markets, small fundraisers, one-day volunteer events. Get it running in minutes.

  • 75 volunteers max
  • 1 Role Lead per event
  • QR self-onboarding
  • Task SOPs + resources
  • Basic post-event report
  • AI board builder
  • Volunteer AI assistant
  • Multi-day shifts
Get started
Most popular
Festival
$299 /event
Up to 500 volunteers · Multi-day

Multi-stage festivals, conventions, and large community events. Everything you need for scale.

  • 500 volunteers max
  • Unlimited Role Leads
  • Multi-day shift rotation
  • AI board builder
  • Volunteer AI assistant
  • Tiered broadcasts
  • Full analytics + AI summary
  • PDF + CSV export
Get started →
Production
$1,500+ /event
500+ volunteers · Custom scope

Large-scale festivals, conventions, corporate activations. We scope and quote per event.

  • Unlimited volunteers
  • Dedicated setup support
  • Custom event branding
  • Everything in Festival
  • Priority support day-of
  • Volunteer recognition emails
  • Year-over-year event comparison
Talk to us →
Running events year-round?
Organizations running 4+ events/year get unlimited access, event templates library, and volunteer history tracking.
$499/mo
See Organization plan
Ready when you are

Your next event.
Runs itself.

Set up in 10 minutes. Assign your leads. Share a QR code.
500 volunteers self-coordinated while you run the show.

Set up your event →Talk to us about a large event